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The In-Promotion PT Guide: How to Turn Gym Members Into Paying Clients

ascend education in-promotion guide pt guide May 20, 2025

 

Let’s be honest—being a great coach isn’t enough.
If you’re not actively engaging gym members, creating interest, and moving people toward a paid offer, you’re missing a massive opportunity that walks past you every day.

This blog breaks down a complete in-promotion strategy you can use to grow your personal training client base—no sleaze, no sales tricks, just systems that build value, trust, and consistent conversions.

 

Step 1: Own the Gym Floor

Your success starts with visibility. The members don’t know how good you are—until you show them.

Make Yourself Known:

  • Greet everyone: Smile, make eye contact, use names. This creates familiarity and breaks down barriers.

  • Train where they can see you: Be the walking example of solid form and focused intent.

  • Observe before correcting: Watch patterns, then offer thoughtful advice when relevant. You earn more respect this way.

  • Offer value first: Don’t jump into selling. Instead, give a quick coaching cue or demo. Then say:
    “Let’s book a trial so I can show you more techniques like this—what works better, Tuesday or Thursday?”

 

Step 2: Deliver a Trial Session That Converts

The trial session isn’t just a workout—it’s a conversion opportunity. Treat it like an audition, not a freebie.

Structure That Sells:

  • Start strong: Warm smile, firm handshake, casual chat to break the ice.

  • Review the intake form: Show you’ve prepared based on their needs.

  • Blend challenge with support: Push them safely beyond what they thought they could do.

  • Correct with care: Address movement limitations, explain your reasoning, and demonstrate value.

  • Keep energy high: Be two levels above them—your enthusiasm sets the tone.

  • End with clarity: Offer the next step confidently.
    “You did awesome. Let’s keep this momentum going—should we lock in another session for Thursday or Saturday?”

 

Step 3: Leverage Complimentary Assessments

New members are a goldmine—if you meet them where they are. That’s where free assessments come in.

Your Complimentary Offer:

  • What it includes:

    • Brief goals chat (5–10 mins)

    • Basic movement screen (posture, squat, push/pull)

    • 1 clear recommendation

    • A simple takeaway (print or email)

Position It Like This:

  • Not “a free session”—this is a diagnostic, and you’re the expert.

  • Have the sales team script dialled in:
    “As part of your membership, you get a complimentary 30-minute health assessment with one of our expert coaches. I’ll book it in now.”

Then, deliver it professionally and end with a clear offer based on what you found.

 

Step 4: Use Phone Outreach to Reactivate Interest

Got access to leads or member info? Great. Time to pick up the phone and make contact.

Script the Call:

  1. Be in a quiet space, phone charged, ready.

  2. Start with:
    “Hi, it’s [Your Name] from [Gym], am I speaking with [Client Name]?”

  3. State your reason:
    “Just checking in to see how things are going and if we can support you better.”

  4. Listen—really listen.

  5. Offer a complimentary session and book it live on the call.

  6. Send a text confirmation and a 24-hour reminder.

  7. Use the Rule of Three if they don’t pick up (call, voicemail, follow-up text).

 

Step 5: Run a Giveaway That Creates Clients

A prize pack isn’t just about the free stuff—it’s a conversion funnel in disguise.

How to Set It Up:

  • Offer 4–6 weeks of free PT + a prize pack (supps, gear, etc.)

  • Use a clipboard or QR code to collect entries (name, email, number)

  • Display your poster + prize in high-traffic gym areas

  • Walk the floor and invite people personally

  • Promote on social and extend the giveaway 7–14 days

After It Ends:

  • Pick a winner, post it online, tag the gym and client

  • Offer “runner-up” sessions to everyone else who entered

  • Book them in and run your full consult + trial process

  • Convert those sessions into paid clients using structured packages

 

Step 6: Host Seminars & Workshops to Build Authority

Workshops and seminars give you a platform to educate, connect, and convert.

Seminar Examples (Education-Focused):

  • Meal Timing for Muscle Gain

  • Hydration and Performance

  • Fat Loss Without Muscle Loss

  • Supplement Myths Busted

Workshop Examples (Interactive):

  • Mastering the Squat

  • Meal Prep 101

  • HIIT for Fat Loss

  • Core Stability for Strength

Make It Engaging:

  • Use questions to start: “What’s one thing you’ve always wondered about post-workout nutrition?”

  • Keep it simple, clear, and practical

  • End with a strong CTA:
    “If you found this helpful, book a free session and let’s personalise it to your goals.”

 

Step 7: Track, Tweak, Convert

It’s not just about showing up—it’s about refining the system.

Troubleshooting Tips:

  • No bookings? Check your link, your scripts, and your gym floor activity.

  • No-shows? Remind people and use short pre-screens to increase commitment.

  • Low conversions? Stop showing off. Start solving problems that matter to them.

Track Weekly:

  • Assessments booked

  • Trial sessions delivered

  • Consult-to-client conversion rate

  • Workshop attendance and follow-ups

 


Final Word to Coaches

Every rep counts—and so does every interaction.

Whether you’re on the gym floor, running a giveaway, or hosting a seminar, the goal is always the same: build trust, deliver value, and guide people to the next step.

You don’t need to be pushy. You just need to be present, prepared, and professional.

Ready to fill your roster? Then it’s time to take this system and run with it.

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